Frequently Asked Questions

Our assortment of rattles, dolls, and stuffed animals is carefully handmade using sustainable and eco-friendly materials. The yarn is 100% cotton and free from harsh chemicals.

Our crocheted products consist of 100% cotton yarn, PP Cotton filling, and a beech wood ring. They are free from phthalates, BPA, and PVC.

Our wooden cars are primarly made out of maple and walnut. We use beech wood for the ring on our rattles. We only use hard wood materials that are safe.

We recommend hand washing our products in order to extend their life and durability. We do not recommend machine washing any of our crocheted items, as it can cause the yarn to unravel and cause further damage to the piece.

Use mild soap to hand-wash the yarn into cold water. Wipe the rattle ring with a damp cloth and allow it to air dry. Please make sure not to leave the rattle in the water or submerge it for long periods of time as it could cause further damage.

Yes, we do. If for some reason, you are unhappy with any of our crocheted or wooden pieces purchased from our website, you have 15 days to exchange it or return it for a full refund. Read our return policy. Return postage is not included when returning or exchanging a doll.

Our guarantee does not apply to acts outside of our control such as lost or damaged rattles or dolls. We do not offer product guarantees for products that have been damaged due to wear and tear.

Note that our crocheted products are essentially handmade with yarn and any pulling of the yarn material can cause the piece to unravel. These are keepsake items that might require simple restitching depending on how actively used the product is over time.

Shipping

Orders may take 3 business days to process before shipping

Safe Payment

We partner up with Shopify to securely process credit card payments

Shop with Confidence

Our Buyer Protection covers your purchase from click to delivery.

Shipping & Return

You might request a return 15 days after receiving your item for a refund, exchange, or store credit 

Do You Have Any Question?

If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.